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Jeffery Hall

Product Management | Computer Software

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Hi, I'm Jeffery Hall. Looking for a position as Director of Product Management in a technology company.

Jeffery Hall's Bio:

Jeffery Hall's Experience:

• Manager, Advanced Application and Process Development at Pitney Bowes

  2010 - 2013 | Stamford, CT

  Led teams consisting of IT techs, helpdesk support, data analysts and web application developers, geographically dispersed across the US and Canada. Kept team motivated and productive under consistent extreme time pressures and changing requirements for many simultaneous development initiatives; providing CRM tools and critical decision making analytics for executive leadership personnel and field service organizations, along with external customer facing SLA scorecards. Worked to continuously improve processes across business units. • Created homegrown CRM tools for the field service organization • Drove development of customized executive data dashboards and web applications, reducing time and cost, and increasing accuracy in decision making process • Implemented new SQL Server 2012 and SharePoint hardware and software infrastructure, decreased complex data mining and development time by half and provided instantaneous dashboard results • Maintained IT infrastructure for North American Customer Service servers, databases & applications • Created data warehouses with internal and external customer facing web applications, data analytics dashboards, personally created analytics training for management and video instructions for tools • Created/maintained master MS project plan encompassing all development and prioritized all activities • Created annual budgets for personnel, training, infrastructure and tools • Set annual/quarterly goals and improvement plans for all personnel and conducted performance reviews

• Core Team Leader (Product Manager - Program Manager) at Pitney Bowes

  2000 - 2010 | Shelton, CT

  Directed multiple discipline leads including Engineering, IT, UI Design, Procurement, Manufacturing, Strategic and Tactical Marketing, overseeing all aspects of product roadmap to successfully launch several enterprise level programs used by consumers and Fortune 500 companies. Worked to continuously improve processes across business units. Created/maintained project plans and prioritized all activities and resources. Coordinated onshore/offshore development teams. • Held weekly Core Team meetings managing leaders from all business units to ascertain progress on all program activities, discuss solutions to current issues, and assign next steps action items • Managed multiple business unit leads, each team up to 24 people and $10M budgets • Programs encompassed firmware and software development, and hardware design and manufacturing • Moved first engineering groups to Agile programming, setting standards and processes for development • Accountable for complete product lifecycles: all phase gates from inception through launch and the associated project scheduling and resource planning to efficiently deliver global product releases • Global product lines with responsibilities for development teams in the US, UK, Poland, India and China. • Project Manager for all Lifecycle phases of largest Fortune 500 mail/package tracking software product • Consolidated entire lifecycle of 156 global printing products into ten core products, saving $1.2M/yr • Presented monthly development/financial/sales/SOX updates to Executive and C-Level Management

• Sr. Systems/Deployment Engineer at Pitney Bowes

  1997 - 2000 | Shelton, CT

  Delivered/maintained tools and metrics that supported engineering organization. Deployed hardware and software for datacenter infrastructure for massive multi-million user web based system. Interfaced directly with internal and external customers to solve system problems. • Performed requirements gathering with all of Engineering to understand and document the needs of the organization for software and hardware enhancements and support • Member of team that developed, documented and taught the software development process followed by all of Pitney Bowes engineering • Supported the software engineering teams by performing the data mining and product evaluations to generate and report productivity metrics • Responsible for maintaining product development lifecycle tracking tools • Responsible for teaching tools and methodologies to overseas counterparts in India and China

• Systems Engineer at Cabletron

  1995 - 1997

  - Controlled all software licensing and vendor management for Engineering department. - Created standards for desktop hardware and software throughout the company and handled vendor management/procurement process.

• IT and Accounting at Power Media

  1994 - 1995

  Worked as sole IT staff in Budapest Office of New York City based Media company. Wrote and administered the office accounting program.

• Software Test Engineer at Digital Equipment Corporation

  1992 - 1994

  Tested all new releases of DEC Alpha, created reports, worked with Engineering to correct defects and confirmed closure in final releases.

• AH-64 Attack Helicopter Pilot at US Army

  1987 - 1991

  1/82nd AVN BN - Ft. Bragg, NC Warrant Officer & Flight School - Ft. Rucker, AL

• Indirect Fire Infantryman at US Army

  1984 - 1987

  2/508th & 3/504th, 82nd ABN - Ft Bragg, NC 1/9th - DMZ South Korea

Jeffery Hall's Education:

• Rensselaer Polytechnic Institute

  2002 – 2006
  Master of Science in Management
  Concentration: Product Management & Technology Management

• University of New Haven

  1998 – 2001
  Master of Business Administration
  Concentration: Marketing & International Business

• University of New Hampshire

  1990 – 1995
  Bachelor of Science in Electrical Engineering
  Concentration: Computer Engineering

• Budapesti M?szaki ?s Gazdas?gtudom?nyi Egyetem

  1992 – 1993
  BS
  Concentration: Electrical Engineering

Jeffery Hall's Interests & Activities: